Widsin Fabcare, we are committed to providing you with a seamless and convenient laundry experience, which includes our pick-up and delivery services. Please take a moment to familiarize yourself with our Pick-Up and Delivery Policy to ensure a smooth and efficient process:

1. Scheduling:

You can schedule pick-up and delivery times through our user-friendly mobile app. We offer a range of time slots to accommodate your busy schedule. Please ensure you select a time that is convenient for you.

2. Preparation:

To ensure a hassle-free pick-up and delivery, please ensure that your laundry items are ready for collection. Place your clothes in the designated bags provided by our delivery personnel, and ensure they are easily accessible for pick-up.

3. Secure Packaging:

We recommend securely packaging your items to prevent any damage during transit. Delicate garments should be placed in separate bags or clearly marked for special care.

4. Contact Information:

Ensure your contact information, including address and phone number, is accurate and up-to-date in our system. This will help our delivery personnel reach you efficiently.

5. No-Contact Pick-Up and Delivery:

In line with safety measures, we offer no-contact pick-up and delivery. Our delivery personnel will follow social distancing guidelines and avoid physical contact during the process.

6. Delivery Timeframe:

We strive to deliver your cleaned garments within the specified time slot you've chosen. For standard delivery Maximum timeline to deliver your Garments is 4 to 5 Days. For express delivery (12Hrs / 24 Hrs) maximum delivery timeline based on Express timeline selected by customer and delivery hours will be calculated based on Server provider working time. So actual express timeline shown & delivery time will be differed. While we make every effort to meet these timelines, occasional delays due to unforeseen circumstances may occur. Rest assured; we will keep you informed of any changes. Service partners may also pre-pone the delivery based on their work loads.

7. Delivery Verification:

Upon delivery, please ensure you or a designated representative are present to receive your garments. Our delivery personnel will verify the order with you and provide you with the cleaned items. Please check the order to ensure everything is accurate.

8. Payment:

For your convenience, we offer multiple payment options, including cash on delivery and online payment. Please have the preferred payment method ready when receiving your order.

9. Reaching Us:

If you need to reschedule or have any concerns about your pick-up or delivery, please contact our customer support team via the app or the provided contact details on our website.